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How Audiocodes Connected with Clients and Microsoft Through Failure

Audiocodes managed to transform its connection with key partners by creating an honest and disruptive space together with Fuckup Nights.

By:
Eric Jimenez
May 20, 2025
How Audiocodes transformed connected with its customers

What happens when a technology company wants to do something completely different to connect with its key customers?

Audiocodes  went for a bold, authentic, and human experience: a private Fuckup Nights event in Santo Domingo.

Why Would a Company Like Audiocodes Talk About Failure with stakeholders?

In a world dominated by metrics, technology, and results, Audiocodes tapped into something essential:  real connection with clients and partners like Microsoft are built through human experiences and innovations born from failure.

That’s why they decided to break the mold and bring something unexpected to a key gathering in the region—an event designed to spark transformative conversations, break traditional corporate scripts, and show the human side of leadership. 

And so, a private Fuckup Nights event was born—tailored for executives, strategic clients, and key partners.

How was the experience designed?

The format was clear: a Fuckup Nights adapted to the corporate world. Three speakers, personal stories of failure and learning, and a safe space for honest connection and innovation. We carefully curated each story and guided the speakers to ensure emotional resonance with the audience.

One of the biggest success factors? Customization. Each talk was deeply crafted to align tone, story, and message with Audiocodes’ context and its client ecosystem.

Three Stories. One Powerful Conversation.

The event featured three high-level voices:

  • Fernando Muñoz,  an electronics engineer and current Solutions Architect for Latin America at Audiocodes. 
  • Yudit Maria, solutions specialist for Microsoft, who contributed her vision from the world of cybersecurity, where she has led teams in sectors such as finance and manufacturing.
  • Opinio Álvarez, economist and President of Auto Care SRL, a company with over 29 years in the automotive sector.

Opinio shared how he transitioned from a stable banking career into entrepreneurship in the automotive world, quickly expanding to five branches.  

But with rapid growth came risky financial decisions, a lack of foresight, and overdependence on bank credit. 

When the 2008 global financial crisis hit, the foundation cracked. He opened up about denial, maintaining an unsustainable lifestyle, and missing out on timely professional advice—until he hit rock bottom.

His takeaways were clear:  anticipate, focus, and know when it’s time to restructure—before it’s too late.

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What Was the Impact for Audiocodes?

“The whole preparation process was spectacular… all I heard were great comments,” shared Leslie Barrera, Marketing & Business Development Manager.

The event generated connection, reflection and honest conversation between Microsoft executives, top clients, and internal collaborators. It reinforced trust among strategic partners and positioned Audiocodes as a company willing to innovate—even in how it nurtures company culture.

What’s the Value of These Events for Companies?

Many organizations want to stand out but still rely on traditional formats. 

So we always ask one crucial question when collaborating with partners: What if talking about your failures was the true driver of innovation?

Private Fuckup Nights events help companies to:

  • Build trust and psychological safety among stakeholders.
  • Empower leadership through vulnerability, fostering more collaborative relationships.
  • Position their brand as innovative and deeply human.
  • Connect with teams and partners in bold, genuine ways.‍


Could This Format Work for Your Company?

Every Fuckup Nights event is tailor-made. 

We work closely with your team to identify relevant stories, support your leaders in crafting powerful storytelling, and create an atmosphere of trust that encourages sharing from a place of vulnerability.

Our eam handles everything: from story curation to event logistics and moderation. The result is a unique, transformative experience for everyone involved.

Just like with Audiocodes, we adapt the script, coach speakers, and shape the entire event to reflect your brand’s tone, values, and culture. 

Want to Bring This Experience to Your Company or Event?

Reach out to us and let’s co-create something unforgettable. 

Together, we’ll design an experience that truly resonates with your audience—tailoring format, themes, and speakers to their unique needs. 

Edited by

Karla Ferreira

How Audiocodes Connected with Clients and Microsoft Through Failure
Eric Jimenez
Fuckup Nights General Manager
Founder of a failed consulting agency that helped companies create more relaxing and healthier workspaces. Collaborates with the Culture Collective team in Mexico. Loves deep conversations, random questions, and playing tennis. Hates vegetables.
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Bring Fuckup Nights to your organization!
Bring Fuckup Nights to your organization!

Let's transform our perception of failure and use it as a catalyst for growth.