Explore how J&J MedTech uses workshops to foster effective communication and better failure management in its leadership.
We had the opportunity to create a unique experience for the Johnson & Johnson MedTech team.
We developed a tailored workshop targeting the specific needs of leadership teams across various areas within the company, based on results obtained from our organizational diagnostic tool, The Failure Survey.
This enabled us to create a collaborative learning environment focused on the team's opportunities for growth, encouraging effective failure management and to strengthen capabilities for holding crucial workplace conversations.
Through focused questions exploring organizational culture, communication best practices, and innovation, the Failure Survey identified potential improvement areas within the J&J MedTech leadership team.
Each workshop segment was guided by our team, facilitating discussions on the results from our primary analysis pillars: psychological safety, crucial conversations, crisis management, and radical candor.
During the experience, we explored three key aspects for promoting more resilient and adaptive leadership: building trust through psychological safety, team development via empathetic communication, and managing crises with constructive responses.
Throughout the workshop, we explored trust-building as a key factor for psychological safety, providing teams with tools to create environments where vulnerability is perceived as strength, and where there's confidence to speak up and contribute.
With personalized activities, we emphasized authenticity and radical honesty as ways to build genuine connections within teams.
Together, we built an environment where honesty and transparency are common, enabling leaders to effectively and compassionately guide their teams through challenges.
We demonstrated how constructive responses to failures enable leaders to transform potentially negative situations into valuable learning opportunities and continuous improvement for their teams.
It also helped them to anticipate and mitigate future problems, ensuring the team maintains focus and direction.
About Failure Survey
The Failure Survey is a diagnostic tool supporting organizational cultural transformation.
By clearly identifying how failure is managed currently, communication, and innovation within a company, it enables the creation of customized action plans responding directly to each organization's specific needs.
Explorethe Failure Survey tool here.
With an approach rooted in honesty and openness, it highlighted the value of learning from failures and demonstrated how failures can become opportunities for growth and development, regardless of an organization's size or industry.
Edited by
Karla Ferreira
Let's transform our perception of failure and use it as a catalyst for growth.