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Using Data to Improve Organizational Culture at Johnson & Johnson MedTech

Explore how J&J MedTech uses workshops to foster effective communication and better failure management in its leadership.

By:
Eric Jimenez
March 20, 2025
Workshops at J&J: Improving Organizational Culture with Data

We had the opportunity to create a unique experience for the Johnson & Johnson MedTech team. 

We developed a tailored workshop targeting the specific needs of leadership teams across various areas within the company, based on results obtained from our organizational diagnostic tool, The Failure Survey. 

This enabled us to create a collaborative learning environment focused on the team's opportunities for growth, encouraging effective failure management and to strengthen capabilities for holding crucial workplace conversations.

Diagnostics and Customized Design

Through focused questions exploring organizational culture, communication best practices, and innovation, the Failure Survey identified potential improvement areas within the J&J MedTech leadership team. 

Each workshop segment was guided by our team, facilitating discussions on the results from our primary analysis pillars: psychological safety, crucial conversations, crisis management, and radical candor.


Creating a New Perspective on Failure and Leadership

During the experience, we explored three key aspects for promoting more resilient and adaptive leadership: building trust through psychological safety, team development via empathetic communication, and managing crises with constructive responses.

Strengthening Collaboration through Psychological Safety

Throughout the workshop, we explored trust-building as a key factor for psychological safety, providing teams with tools to create environments where vulnerability is perceived as strength, and where there's confidence to speak up and contribute. 

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Promoting Personal and Team Development with Empathic and Authentic Communication

With personalized activities, we emphasized authenticity and radical honesty as ways to build genuine connections within teams.

Together, we built an environment where honesty and transparency are common, enabling leaders to effectively and compassionately guide their teams through challenges.

Building Agile Leadership in Crisis Management

We demonstrated how constructive responses to failures enable leaders to transform potentially negative situations into valuable learning opportunities and continuous improvement for their teams.

It also helped them to anticipate and mitigate future problems, ensuring the team maintains focus and direction.

About Failure Survey

The Failure Survey is a diagnostic tool supporting organizational cultural transformation. 

By clearly identifying how failure is managed currently, communication, and innovation within a company, it enables the creation of customized action plans responding directly to each organization's specific needs.

‍Explorethe Failure Survey tool here.

The workshop organized by Fuckup Nights for J&J MedTech provided a safe and supportive space for reflection and the exchange of experiences. 

With an approach rooted in honesty and openness, it highlighted the value of learning from failures and demonstrated how failures can become opportunities for growth and development, regardless of an organization's size or industry.

Learn more here about how to bring this event to your company.

Edited by

Karla Ferreira

Using Data to Improve Organizational Culture at Johnson & Johnson MedTech
Eric Jimenez
Fuckup Nights General Manager
Founder of a failed consulting agency that helped companies create more relaxing and healthier workspaces. Collaborates with the Culture Collective team in Mexico. Loves deep conversations, random questions, and playing tennis. Hates vegetables.
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