Thanks to our Failure Survey, we found that 45% of people in the workplace try to fix their mistakes on their own rather than asking for help, even though they know they lack the skills to do so.
This fact alone reveals a reality that is more common in the workplace than it seems: there is a tendency to cover up failures in the hope that they will be quietly resolved and not come to the attention of others.
Why? Because of poor handling of failure and the fear caused by overreactions and the consequences of mistakes.
That's why we chose this topic for our Failure Program series of online courses. Here's what you can expect from our Failure Management course:
A shift in mindset and managing biases:
One key to dealing with failure more effectively is to take a step back and figure out what causes us to react in certain ways.
To that end, in this course, we explore the topics of mindsets and biases—two factors closely linked to our negative attitudes toward mistakes. You will learn to become more aware of the biases that lead us to be overly harsh and strict with others (and even with ourselves) when failure strikes.
In addition, you will learn about the two types of mindsets that lead us to view failure as either an obstacle or an opportunity for improvement.
The importance of rewards:
Much of the way we view failure stems from the culture of reward and merit that we have learned in our academic lives.
In this module, you will learn how we tend to focus on rewards and how failure—and its negative connotations—cause us to overlook other equally important factors, such as processes.
You will learn what other things we can reward besides results and how we can use these rewards to ultimately foster a culture of knowledge and learning—a culture closely linked to innovation and resilience in the face of crisis and failure.
Building habits:
Many failures can be avoided, and most of them are caused by harmful habits and habits that hinder progress.
In this course, you will learn to identify negative habits and discover how they can be transformed or replaced with positive habits that enable us to improve and innovate.
Management and response to failure:
Finally, we’ll take a look at the most common negative reactions to failure in the workplace. We’ll explore how these reactions affect team members and the significant toll they take on the work environment.
In addition, we will learn valuable strategies for responding to, managing, and addressing failure so that these experiences do not become stressful or intimidating. As you can imagine, these proactive approaches to managing failure lead to remarkable outcomes, such as greater psychological safety, innovation, and happier, more productive work teams.
Practical and flexible content
Not only will you learn all of the above in simple 10-minute lectures, but you will also gain this knowledge through short videos and a final individual exercise that will allow you to apply what you’ve learned and quickly assess how a failure was handled in your team.
In what cases is this course not for you?
This course is not intended for companies or work teams that are very traditional and afraid of making mistakes—cultures that may to reflect on their crisis management practices or to make changes in the interest of continuous improvement and innovation. In that case, you might want to take our course on the Fear of Failure, where we further explore the negative connotations this fear carries in the corporate world.
Failure management is a topic that is rarely discussed, but it has a huge impact on corporate culture, performance, and the work environment. We have come to realize how essential this conversation is, and for this very reason, it is included in our Failure Program online course catalog:
- Fear of failure
- Failure management
- Spaces of psychological safety
- Difficult conversations
- Innovation
Fill out this form to find out which of our online courses is the right one to give your corporate culture a boost.
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